Billion Dollar Frauds: Unleashing the Power of Confluent’s Streaming AI to Combat Voice Vishing
A recent scam where a Hong Kong branch manager lost $35 million to a deepfake voice emphasizes the urgent need for better protection against vishing. GoodLabs Studio is combating this by using Confluent and Flink's Streaming AI to analyze real-time audio from Genesys, and match voices with established voiceprints. The strategy improves model accuracy through continuous training and enables rapid detection of vishing attempts in an effort to mitigate financial losses.
